Questions

Frequently asked questions


We sell pure herbal nutritious powders including Moringa, ABC (apple beetroot carrot), Amla, and Khatta Meetha dried fruits. Beetroot powder, wheatgrass powder, and spirulina powder are coming soon. Each product page lists ingredients, the pack size and the current price.

Most of our 100 gram packs are priced between ₹199 and ₹299 depending on the product. Check the product card or product page for the exact selling price, current offers, and live stock.

Each pack is a single-ingredient (or clearly labelled multi-ingredient) herbal powder. We do not add artificial colours, flavours, or preservatives. Sourcing relationships with our primary supplier in Gujarat are direct — we visit and verify, rather than buying anonymously. Detailed labelling lives on each product page.

Yes. Shuddha Sattva is operated as a FSSAI-registered food business. Our declared licence reference: FSSAI licence no. 21526009000499. We follow the FSSAI Food Safety and Standards (Packaging and Labelling) Regulations for on-pack declarations.

Our powders are made from herbal and fruit/vegetable bases (Moringa leaf, Amla fruit, Apple-Beetroot-Carrot, Khatta Meetha dried fruits, etc.). They are not intentional sources of dairy, gluten, peanuts, tree nuts, soy, eggs, or shellfish, but they are processed in a shared facility — so we cannot guarantee zero cross-contact. If you have a diagnosed allergy, please consult a qualified healthcare professional before use.

Store in a cool, dry place away from direct sunlight, with the pack tightly resealed after each use. Use a clean, dry spoon to prevent moisture entering the pack. Best-before / shelf-life information is printed on each pack — typically 9 to 12 months from the manufacturing date for our current SKUs.

All current Shuddha Sattva powders are fully plant-derived (vegan). Several SKUs (e.g. Moringa leaf powder, Amla fruit powder) are commonly considered Jain-friendly because they are made from leaves and fruits rather than root vegetables. ABC powder contains beetroot (a root vegetable) and so is not Jain-friendly. Each product page lists the ingredients so you can decide based on your own observance.

Orders inside India typically ship within 1-2 business days of payment confirmation, and reach most pin codes in another 3-7 business days depending on the courier serviceability of your area. International orders (where available) take longer; the estimate is shown at checkout. Detailed terms live on the Shipping Policy page.

Because our products are consumable herbal food powders, returns of opened or used packs are not accepted for hygiene and food-safety reasons. If a pack arrives damaged, wrongly shipped, or fails our quality bar, please reach out within 48 hours of delivery with photos so we can ship a replacement or process a refund. The full policy lives on the Cancellation & Refund page.

We accept UPI, all major credit and debit cards, and net-banking via Razorpay (a PCI-DSS Level 1 certified payment gateway). Card details are entered on the Razorpay-hosted page — they never touch our servers. Cash on Delivery is offered for selected pin codes only and is shown at checkout when available.

Yes. We are based in Mumbai and ship across India through standard couriers. International orders are accepted on a case-by-case basis (we operate as a merchant exporter); delivery time and cost depend on your destination country and are shown during checkout when applicable.

Yes. We work with retailers, wellness studios, and overseas buyers as a merchant exporter. Use the Contact form with reason "Bulk Order" or email contactus@shuddhasattva.com with your quantities, destination country (if export), and timeline.

Shuddha Sattva is a brand owned and operated by ABHY Global EXIM (Merchant Exporter), based in Mumbai, India. FSSAI licence no. 21526009000499. Every order, payment, and customer message is handled by this single operating entity.